Accessibility

The Adria – Accessibility statement

This accessibility statement applies to the website https://www.theadria.com/ for The Adria Hotel – 88 Queen’s Gate, London UK

This website is run by The Adria Hotel. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

AbilityNet (opens in a new tab) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software
  • Our illustrated map of London contains text that is not readable via screen reader software
  • Our video lacks an audible description
  • Our Virtual tour system may not be fully accessible
  • Some decorative images may lack the alternative text

Feedback and contact information

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the hotel via phone at +44 20 7118 8988 or via email at: stay@theadria.com 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (opens in a new tab).

Technical information about this website’s accessibility

The Adria Hotel is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG (Web Content Accessibility Guidelines) version 2.2 AA standard, due to the following non-compliances (and/or) the following exemptions.

Non-accessible content

The content is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

Disproportionate burden

We have determined that there is a disproportionate burden to meet all the requirements for the following reasons:

  • Making improvements would exceed budget for the year and leave the department unable to do other work – and would not significantly improve things for disabled users.

The content is not within the scope of the accessibility regulations

  • PDFs or other content published before 23 September 2018 are out of scope of the regulations.

What we’re doing to improve accessibility

The Adria Hotel has partnered with D-EDGE, a hospitality-specific web agency, which has invested thousands of hours of specialised engineering work to improve accessibility on its website templates, including the solution used to produce the pages you’re currently browsing. The current template was carefully retrofitted to the best possible accessibility level, with great care on proper keyboard-based navigation, enhancement of text contrast and interaction with assistive technology. This is a continuous process that will keep improving and refining while the website is available.

Preparation of this accessibility statement

This statement was prepared on [2026-02-10]. It was last reviewed on [2026-02-10].

This website was last tested on [2026-02-10]. The test was carried out by D-EDGE Hospitality Solutions

We used this approach to deciding on a sample of pages to test: The homepage, Rooms & suites and Contact page were tested both via automated tools (WAVE) and by human inspection to evaluate the compliance with the WCAG 2.2 principles, with focus on keyboard navigation and information legibility via assistive technologies. The screen reader used for testing is NVDA

Accessibility statement version: 2.0.0